FAQ's
How do I use the Smart Warm Palace Belt?
Our Smart Warm Palace Belt is easy to use — simply wrap it around your waist, select your preferred heat and massage setting, and enjoy targeted relief. It’s designed for daily comfort and safety.
Are CUROVA products safe for daily use?
Yes! All CUROVA massagers are tested for safety and made with high-quality materials to ensure gentle, consistent use. Please refer to the user manual for usage duration guidelines.
Do your massagers come with a warranty?
Absolutely. All CUROVA products include a 1-year limited warranty against manufacturing defects. If you experience any issues, our support team is here to help.
How long does shipping take?
Standard shipping usually takes 3–7 business days. You'll receive a tracking number once your order ships. Express options are also available at checkout.
What is your return policy?
We offer a 30-day money-back guarantee. If you’re not satisfied, contact us within 30 days of receiving your item for a hassle-free return.
Can I use the Neck or Wrist Massager while working?
Yes, our compact design makes it perfect for multitasking! Many customers use them during work, reading, or relaxation sessions.
Are CUROVA massagers portable and travel-friendly?
Yes! Our massagers are designed to be lightweight and compact, making them perfect for use at home, in the office, or while traveling.
Do I need any special gel or pads to use the massagers?
No additional gels or pads are required. CUROVA devices are built for convenience and comfort—just charge, wear, and relax.